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avis_word TERMINAL NEIGE - TOTEM Flaine

Meinungen der Mitglieder zu TERMINAL NEIGE - TOTEM

4.1/5

42 meinung

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Die nachstehenden Bewertungen und Meinungen geben die subjektiven Meinungen der Mitglieder wieder und nicht die Meinung von Le Petit Futé.

ramblingman46

Besucht in mai 2025

This is a great ski in, ski out hotel. We stayed for three nights over a weekend. The buffet each evening was varied and the theme changed each evening. The food quality was good. Likewise breakfast in the morning had a huge range of food. The bar area (which is adjacent to the dining area) is a nice space to have a drink and relax in the evening. There was a nice warm fire on when we were there.||We opted for the slightly larger room, which I would recommend. The bed was very comfortable.||There is an in-house ski shop, which is very handy.||In terms of improvements, the boot room could be heated and use of the spa could be included in the price.

Roam65924018691

Besucht in april 2025

Stayed here for my first visit to flaine. Absolutely lovely hotel with great facilities! The twin rooms are small but do the job!! The design is super unique and decor is luxurious. The food at breakfast was always great and the staff are absolutely lovely, super hardworking too! The drinks are expensive but the france for you???? ||The best bit for me was the location to the slope. Absolutely top tier!! Got all are rented ski gear super easy and it was fab to have the slope on our doorstep! I didnt get many pictures of the outside of the hotel - the majority of my pictures are from the main dinner room and view from the windows. There’s so many restaurants and bars surrounding it too!!

Ash S.

Besucht in märz 2025

This is a great hotel located right at the base of the Gran Plattier which is the main lift to the top of the mountain.
The hotel manager, Mary Christine is completely charming and takes her role as GM very seriously. Every single member of staff was courteous, helpful, professional, and very ready to please and accommodate any needs that we had. The food changed each day and was delicious and plentiful. Our only observation would be that the double rooms could really use some extra hooks to hang coats and ski apparel, but really if that is the only thing that I worried about, there really is not very much to be concerned here. This might be rated as a three star hotel, but it acts as way higher. Consider yourself very lucky if you manage to book rooms here.

Mark W.

Besucht in märz 2025

Great hotel. My room with balcony was great. Layout of hotel fantastic in terms of easy access from rooms to ski equipment room and then out onto the snow. Really convenient and easy. Buffet breakfast very tasty with wide variety of options. Staff were really efficient and friendly and the bar is great too.

Antoine M.

Besucht in märz 2025

Un hôtel très friendly... enfin presque

120sheryla

Besucht in märz 2025

Loved this chic, welcoming hotel. Effortlessly cool with an inclusive, friendly vibe. The staff, reception, bar, housekeeping were so helpful. Excellent kit and service from the in- house ski shop. Conveniently placed for the main gondola in the morning and the main square in the evening. Civilized breakfast times suit early risers and those needing a lie-in. We had a club room. Plenty of space for 2 and a bath as well as a shower. Has a gym and a spa. Decor is fab with lots to learn about the Bauhaus heritage. Families, couples and groups of friends seem to rub along happily assisted at all times by the smiling accommodating staff. There are retro video games and board games if you need to while away an hour or two in the bar / lounge. Breakfast was ample and delicious. We didn’t eat dinner but had tapas a couple of times. Vegetarians so choice all over the resort is limited, though definitely getting better. If I had one tiny fault it would be the damp boot room. Boots don’t dry overnight. A fabulous stay though. Wouldn’t hesitate to recommend and will certainly return.

Christophe S.

Besucht in märz 2025

3ème visite ces dernières années moyennant une satisfaction toujours inégalée. The place to be au pied du télécabine, hôtel premium et restauration de qualité, service jeune, empathique et de qualité, sans oublier le service (spa, soins, skiman, etc). Vacances très appréciées :-)

Climber773745

Besucht in märz 2025

What is says on the tin! Friendly, helpful staff, good food, nice breakfast, good facilities, perfectly good rooms, great location. Ski lockers. Nice bar staff and a warm fire to sit by in the lounge if that's what you want. Thank you Friendly Hotel

pipsqueak2016

Besucht in märz 2025

The hotel had very friendly with helpful staff, completely faultless. The ski hire shop in the hotel was also great, incredibly helpful manager and the kit was of a high standard. ||The rooms were small, a little bit tired - having paid for a balcony it would have been nice to have chairs on the balcony to sit on. ||The breakfasts were plentiful, high quality and a huge selection. The dinners were very disappointing - we don't tend to eat 3 -4 courses but the only option was the 'set buffet menu' which was £45 per person, which made dinner for our family of 4 very pricey (especially when the teenagers just wanted a bowl of pasta). There was hardly any meat options, lots of fish (in fact the whole hotel smelt of fish every evening). We were thankful we hadn't committed to the half board options so ended up sampling a lot of lovely restaurants in the resort. ||The spa was nice, I've never been to a hotel where you had top pay extra to use the sauna and jacuzzi though - so paying 10 euros per person, per day soon added up. Outdoor hot tub was also lukewarm every night. ||It was fine for a 3 star hotel.

Victor p.

Besucht in märz 2025

Restaurant top pas cher pour la qualité que c'est je conseille.

Mickeysull

Besucht in märz 2025

Overall a good experience staff friendly and helpful food okay hot dishes could have been warmer. Ski hire shop in hotel very handy especially Christoph who was very helpful. Rooms typically small French but adequate for skiing. Only downside was ski boot room down stairs which was cold and damp with no ventilation. Our boots were damp every morning and there was a mouldy smell.I’m not an engineer but it seems there is a wall to outside air which could be drilled to allow fresh air in which would improve the situation and there should be boot warmers.

287alisonn

Besucht in märz 2025

The wstaff at the Totem Hotel are indeed very friendly, their customer service was exemplary and we were all made to feel very welcome by everyone working there. They could not have been more helpful and lovely, thank you. The hotel was so nice too, very clean and trendy with a great vibe whatever your age. Ideal for skiing straight on to the runs.

Alison N.

Besucht in märz 2025

The staff at the Totem Hotel are indeed very friendly, their customer service was exemplary and we were all made to feel very welcome by everyone working there. They could not have been more helpful and lovely, thank you. The hotel was so nice too, very clean and trendy with a great vibe whatever your age. Ideal for skiing straight on to the slopes.

Stella V.

Besucht in märz 2025

Super emplacement au pied des pistes, très bon accueil, le personnel est vraiment très sympathique. Excellent petit déjeuner (buffet salé et sucré) avec des produits frais.

Cependant, l’hôtel est vieillissant, l’insonorisation est mauvaise, les chambres sont vraiment très petites si vous prenez le « premier prix ». Le buffet du soir est extrêmement cher et ne vaut absolument pas son prix pour la qualité de ce qui est servi. Nous avons payé pour nos 3 repas du soirs mais nous avons préféré allé manger ailleurs les 2 soirs suivants au vu de ce qui nous étiez proposé le premier soir. Les plats sont froids, de mauvaises qualité et finalement il y a peu de choix pour un buffet. Nous sommes arrivés à 20h15 et il manquait déjà beaucoup de choses dans le buffet qui n’a pas été re rempli.

JDanLondon

Besucht in märz 2025

This hotel surpassed our expectations. Everything was so convenient - staff were friendly and helpful, great location a stone’s throw from one of Flaine’s main bubble lifts, ski hire shop on site, all of which made for a super relaxing stay. Standout features were the fantastic quality of the buffet breakfasts, the comfortable beds, and the cool interior design! Would love to return.

Maps50116357026

Besucht in märz 2025

On va commencer par le positif : très bon buffet (personnel très agréables et très compétent, petit bémol avec certains qui ne parlait pas français). Hôtel très bien situé par rapport à la station et les pistes. Grande chambre. Le spa très sympa et un vrai plus le bain bouillonnant . Parti pris pour les boissons au bar. C'est un style, on aime ou pas. La vue de la chambre était super. |Le négatif : pas mal de vaisselle ébréchée (dans la chambre et au buffet) . Sur une semaine de séjour, une fois la chambre n'a pas été faite. Une fois, les draps d'un lit devait être changée mais ça n'a pas été fait. Mais le gros moins. C'est la personne de la réception qui nous dit une fois que la bagagerie vient d'être ouverte quand on a bjen vu quelle était constamment ouverte le samedi de notre arrivée. Et de nous faire croire qu'elle ne savair pas la place à disposition dans le casier à ski.

nat d.

Besucht in märz 2025

Merci à toute l'équipe pour l'acceuil le sourire et la bienveillance lors de notre séjour. Je recommande l'hôtel. Belle prestation.

Hervé G.

Besucht in märz 2025

Superbe prestation, personnel très sympa et serviable

audietenniswoman

Besucht in märz 2025

Emplacement au pied des pistes.|Accueil de la part de la propriétaire et son équipe aux petits soins pour nous durant notre séjour.|Un dépaysement total pour notre famille.|Cours de ski à proximité.|Un séjour de rêve pour notre famille. Nous revenons en 2026 c'est sur pendant une semaine ! |Détente, bonheur assurés.|En famille, entre amis, c'est idéal même pour ceux et celles qui viennent bosser. |J'ai hâte de revenir, ma famille aussi ! |Un très grand merci !

Sara A.

Besucht in märz 2025

Excellent staff who were very friendly, serviceminded and helpful, especially Chris in the reception who really went all the way to help us the late night when we arrived ,a family of 4 that were very hungry and all shops and restaurants in Flaine had closed. Great recommendations for restaurants as well. We missed more fresh fruit in the breakfast buffet. It only had oranges and grape fruit. Unfortunately the scramble eggs were made of powder eggs and not real fresh eggs. We also missed fried eggs but appreciated the fresh juice machine and the bread. The room was nice and big (we had the family suit) but the cleaning could have been Excellent staff who were very friendly, serviceminded and helpful, especially Chris in the reception who really went all the way to help us the late night when we arrived ,a family of 4 that were very hungry and all shops and restaurants in Flaine had closed. Great recommendations for restaurants as well. We missed more fresh fruit in the breakfast buffet. It only had oranges and grape fruit. Unfortunately the scramble eggs were made of powder eggs and not real fresh eggs. We also missed fried eggs but appreciated the fresh juice machine and the bread. The room was nice and big (we had the family suite) but the cleaning could have been better. After 5 days we had to ask to get the bed sheets changed and vacuum the carpet. Spa was OK but too bad that the age limit was 16 years when we had one 12 and one 14 year old with us. We didn't get this info clearly in the booking confirmation. The dinner buffet was not worth the price but the desserts were nice. Great location of the hotel in the centre of Flaine Forum and the ski lifts but unfortunately it was quite loud at nights and early mornings. Flaine is not a beautiful typical alp ski resort but the skiing, lifts and slopes are great.

laresh

Besucht in märz 2025

The was not well cleaned at the arrival. The belongings of the previous travelers were on the wardrobe. ( used sleepers, socks and chocolates package remnants)|During our stay they only make up the beds, changed towels regularly. But they never cleaned room and bathroom. |They should renovate the Hôtel completely.|It was a real disappointment.

stephaniecc2022

Besucht in februar 2025

Nous avons été très déçus par l'accueil réservé. Nous avons réservé une suite junior pour 3 personnes et on s'est vu attribuer un casier à ski pour 2 personnes. Nous signalons à la réception que nous ne pouvons pas y rentrer toutes nos chaussures de ski mais on nous répond qu'il n'y a pas de solution étant donné que l'hôtel est complet. Devant notre insistance on nous propose la bagagerie (grande ouverte à plusieurs moments de la journée et loin d'être idéale pour sécher des chaussures). Nous voilà donc avec les chaussures de ski dans la chambre ????|Dommage car à côté de ça l'hôtel a de nombreux atouts comme un buffet très varié.

Gilda H.

Besucht in februar 2025

Thank you for a wonderful stay! We only stayed two nights but I wish we had stayed longer! We loved the decor and the services, thank you to the team for all the care and attention.
We will definitely be back soon!

James-RR612

Besucht in februar 2025

Friendly hotel, nice staff and perfect location. Probably best to avoid rooms 200 - 203 as noise from bar above. Apart from that it was a good stay. Ski hire was good and the locker room. Spa pool is small in real life. Bar was excellent and well priced.

Alban M.

Besucht in februar 2025

Overall, disappointed—though I was probably expecting too much from a 3* hotel (paying over €600 per night naturally raises expectations).

Pros:
- Close to the slopes
- Great breakfast
- Limited but comfortable spa
Cons:
- First time in my life I’ve been charged to access a spa as a client
- Bedroom poorly maintained and equipped (scratches on the walls, dust and leftover hair, only one chair, missing shower gel, two single mattresses instead of a king bed, etc.)
- Ski room is poorly heated, so your shoes will still be wet the next morning

Chartier F.

Besucht in märz 2024

Grosse déception pour ce hôtel emblématique de l'art brutaliste. Seul point positif, l'architecture exceptionnelle du bar/restaurant et son personnel sympathique. Côté hôtel, c'est une catastrophe, pas tant pour la chambre minimaliste avec un lit qui a bien vécu que pour la salle de bain de type Formule 1, vieillissante, microscopique, sans aucun produit d'accueil. Quant au spa, avec supplément, il n'y a pas de peignoir. Vous avez donc le choix entre traverser l'hôtel en maillot de bain ou vous changer, comme un client extérieur, dans un vestiaire avec casier. En résumé, des prix d'hôtel 4 étoiles pour une prestation 1 étoile. Profitez du bar, mais ne séjournez pas dans cet hôtel, cela n'en vaut pas la peine.

Alexandre D.

Besucht in märz 2024

Nous avons passés une après-midi au spa et bar du totem. Équipe du spa au top même si nous avions pas réservé, vu imprenable et bonus prêt du maillot de bain que madame à oublié. Au bar merci à Ewen pour ces cocktails délicieux et sa bonne humeur et son professionnalisme ;)

Francis S.

Besucht in märz 2024

A great hotel made even better by our barman called Alan. He looked after us very well and made it a very enjoyable trip

Stefano P.

Besucht in märz 2024

We had a lovely stay over the weekend. Extremely convenient location with great service and buffet breakfast

Alenka M.

Besucht in februar 2024

Penny wise….The owners of this hotel think they found a formula to run a successful business by removing handsoap expense from their budget. You cannot wash your hands to save your life here. And that with majority of clients being children or adolescents or young families, in a post pandemic world! When asked for some handsoap we were directed to step into shower and use the shampoo: ‘we dont provide soap any longer’. If only this was the sole problem, however. The overall cleanliness especially of common areas is questionable, the hygiene around buffet-style restaurants quite poor. Under the pretense of cool decor, they are penny pinching on every step, including on having sufficient number of staff or training them to run the place and address their clients requests. Extremely disorganized, forgetful or plainly clueless, the saving grace is their enthusiasm as they are all here to ski and work in the spare time. Sadly the TOTEM (mind you, not cheap!) becomes a totem pole of where the hotel industry is heading - low quality, low stadard, money grabbing machinery.