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Goed verblijf. Mooie moderne kamer en hotel. Alleen viel het ons wel op dat de tafels van het ontbijt niet schoongemaakt wordt, de resten pizza van de avond er voor zaten nog op de tafel. Bin het ontbijt veel keuze mogelijkheden. Hotel zit ook op een mooie centrale plek.
Необычные номера отеля. Всем можно управлять с сенсорного дисплея. Свет прикроватный, у зеркала, общий в комнате, на вешалках в гардеробе. Вентиляция отличная. Душевая кабина и туалет прямо в комнате. Матовые стекла придают некий шарм. Правда из-за неплотно прилегающей двери в душевой, в номер попадала вода. Очень не хватало мусорного ведёрка под раковиной и пары мелких крючков для полотенец. Отличный завтрак прямо у рецепции отеля. Необычные кофейные автоматы. Хамон, красная рыба, сыры, овощи, яйца. Всего в избытке. Из окна видно железнодорожные пути. Поездов не слышно вообще. Хотелось остаться ещё на несколько дней.
Beautiful room, i loved the lightning, view and streamings service on the television.
The only thing i didn’t like was the shower. There is no privacy at all, it is too transparant.
But overall a perfect room with comfortable beds.
Excelente ubicación: al lado de la estación de tren y a poca distancia de la zona de comercio y del centro histórico de la ciudad.
Habitación muy cómoda y moderna.
Mucha tecnología para las luces, los comandos activan iluminación en toda la habitación.
Cama cómoda.
Super vriendelijk personeel, zeer hulpvaardig. Leuk is ook de ruimte waar je kan zitten, een koffie drinken, wat eten, spelletjes spelen… kortom even samen zijn met andere reizigers. Heel proper en netjes. Jammer dat als je niet als koppel reist de douche in mat glas is en geen aparte badkamer is. Leuk dat je 24/24 alles kan nemen zoals koffie of water…
Tuvimos una buena experiencia en general mientras nos quedamos en el hotel, fue muy agradable y la habitación era muy buena también. La ubicación es perfecta, junto a la estación central de Ambéres y cerca del centro histórico de la ciudad
Great location, comfortable room and very clean. I had a small problem with the luggage locker, but the staff were very friendly, attentive and sorted it out very quickly. Excellent, I recommend it.
It was a great hotel and very near to the city centre. I stayed for two nights and slept very well. All very well organised and service very good. I do not have any bad remarks. Only when i visit Antwerp again this hotel is definitely on my list.
I recently had a distressing experience at A stay. Despite the hotel's modern no-key entry system, where guests are given unique passcodes for room access, a significant security lapse occurred!
While in our room, an unauthorized individual attempted to enter using a passcode mistakenly issued by the hotel staff. This alarming incident not only compromised our privacy but also posed a potential risk to our safety and belongings.
Upon addressing this serious concern with the reception staff, we were met with a lack of accountability and an absence of an apology. The situation worsened when our original passcode was deactivated without our knowledge, presumably during the staff's attempt to rectify their earlier mistake. Regrettably, even this was mishandled, as we were locked out of our room upon our return.
Our requests for assistance were further delayed by a staff member's preference to finish their meal before addressing our urgent need to regain access to our room. This is indicative of the broader attitude we encountered; many staff members appeared indifferent and unwelcoming, with one even prioritizing personal use of the gym facilities over guest service!
This experience has deeply undermined my trust in A stay’s commitment to guest security and service. I hope this feedback prompts a reevaluation of staff training and customer service protocols to ensure that future guests do not endure a similar ordeal.
Ein sehr schönes und modernes Hotel. Mein Zimmer war in Ordnung. Ich war alleine. Wenn man aber zu zweit reist, muss man sich drauf einstellen, dass Dusche und Toilette komplett mit Milchglas umgeben sind - also keine richtigen Wände. Die Zimmertechnik (Licht, Klima) hat funktioniert und hat Spaß gemacht. Einen Stern gebe ich Abzug, da ich das Frühstück etwas simpel fand.
Rien à dire de l’accueil à l’emplacement passant par les chambres tout était parfait il est situé en plein centre juste en face de la gare plusieurs place de parking aussi gratuites que payantes sont aux alentours
Location was great. But probably the only thing great about this place. Rooms are cleaned every three days; which also means whatever that’s missing, including shampoo, towels, tissue paper, you need to ask for them from unfriendly staff members at reception. As for the room, guests are advised to control air conditioning, lighting and blinds with the tv or remote control, but nothing really seems to work. The blinds could only go all the way up or down, which is impractical for use. The bathroom door could not be fully closed, so you had to be extra careful not to flood your room during shower.
Fijn hotel, goed ontbijt (met vegan opties!), nette kamer, gezellige bar, top locatie! De meeste personeelsleden waren vriendelijk en behulpzaam. De kamer zelf was goed in orde, ik had geen problemen wat betreft geur, gordijnen, handdoeken, .. in tegenstelling tot wat je leest in de andere reviews. Ik verbleef hier op mezelf, wat een perfect verblijf was. Ik zou hier echter niet naar terugkeren met mijn partner, gezien de toilet in een glazen kabine staat en dus weinig privacy voorziet.
Kamers zagen er top uit! Wel even zoeken hoe alles werkt met de lichtknoppen en zo. Jammer wel dat we geen raam konden open zetten want we sliepen in een 3-persoonskamer en hadden 's ochtends bijna geen zuurstof meer. In de nacht was het personeel niet zo vriendelijk, overdag wel. Het was ook niet echt duidelijk of we er konden parkeren of niet.
The only thing i didn’t like was the shower. There is no privacy at all, it is too transparant.
But overall a perfect room with comfortable beds.
Habitación muy cómoda y moderna.
Mucha tecnología para las luces, los comandos activan iluminación en toda la habitación.
Cama cómoda.
While in our room, an unauthorized individual attempted to enter using a passcode mistakenly issued by the hotel staff. This alarming incident not only compromised our privacy but also posed a potential risk to our safety and belongings.
Upon addressing this serious concern with the reception staff, we were met with a lack of accountability and an absence of an apology. The situation worsened when our original passcode was deactivated without our knowledge, presumably during the staff's attempt to rectify their earlier mistake. Regrettably, even this was mishandled, as we were locked out of our room upon our return.
Our requests for assistance were further delayed by a staff member's preference to finish their meal before addressing our urgent need to regain access to our room. This is indicative of the broader attitude we encountered; many staff members appeared indifferent and unwelcoming, with one even prioritizing personal use of the gym facilities over guest service!
This experience has deeply undermined my trust in A stay’s commitment to guest security and service. I hope this feedback prompts a reevaluation of staff training and customer service protocols to ensure that future guests do not endure a similar ordeal.
Goed uitgeruste kamers .
Vriendelijk personeel.