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Meinungen der Mitglieder zu FOUR POINTS BY SHERATON LÉVIS
4/5
22 meinung
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FOUR POINTS BY SHERATON LÉVIS
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The staff is friendly for most part.
The big disappointment were the rooms… not sure if you get a better room at « gold » level, but as a silver member, I got acknowledged during check in but ended up with a standard double beds room which I do not like (especially when I requested a queen bed). Maintenance (renovation or repairs) is necessary in the rooms as it is getting old and the 2 times I stayed there I had rust in the shower…
For a hotel of the size of Four Points, it is also weird that they don’t have a bar or a coffee shop inside the hotel? We have to go outside with a car as nothing was opened near by, and it was early evening!
Their outdoor hot tub pool is amazing. You can enjoy the cool winter breeze over your head while you enjoy the hot water soak.
Parking is free. Complimentary coffee is available in the lobby from 7am-11pm.
Compounding matters, there was a noticeable lapse in housekeeping protocol, with the bed linens remaining unchanged. This collective experience reflects a deviation from expected standards of cleanliness and service. Such discrepancies warrant attention, as they impact the overall guest satisfaction and the perceived value of the accommodation.