MANDARIN ORIENTAL ^{* * * * *}

Food in the restaurant is pricy but delicious!

My stay was wonderful and unforgettable.. the support I got when making the reservation was super .. Thanks to Gianna and her team for the support and for everything to made my stay wonderful

5 star perfection from every angle!

Egal ob Beruflich oder Privat… Wenn München dann hier! Alles Top

Dear Mandarin Oriental Munich,

My wife and I recently had the pleasure of staying at your beautiful property for two nights, and we cannot stop raving about our experience. From the moment we stepped into the lobby until our departure, everything was simply outstanding.

First and foremost, our room was beyond perfect; it was impeccably designed and offered unparalleled comfort. In fact, it's safe to say that it was the best hotel room we have ever had the pleasure of staying in. However, what truly set our experience apart was the impeccable service provided by Ms. Jennifer Mueller and her exceptional team.

Allow me to highlight some of the remarkable individuals who made our stay unforgettable. Mr. Cloudio, the night receptionist, greeted us warmly in the early morning hours and ensured a seamless check-in process. He not only paid attention to every detail but also took the time to reconfirm our preferences, making us feel truly special and unique.

Ms. Katharina went above and beyond to assist us, providing valuable information about the city, its attractions, restaurants, and even local foods and beers. Her ability to anticipate our needs and offer precise recommendations was truly remarkable.

Ms. Rafaela, the assistant FO manager, and the concierge member (whose name unfortunately escapes me) exemplified genuine hospitality. They took great care of us, engaging us in delightful conversation and ensuring that every aspect of our stay was taken care of with utmost attention.

Lastly, Mr. Wanzel, the doorman, impressed us with his warmth and impeccable assistance. His dedication and professionalism speak volumes about the caliber of service at Mandarin Oriental Hotel Group.

In summary, our experience at your hotel was nothing short of exceptional. Ms. Mueller and her extraordinary team deserve all the accolades for providing unparalleled hospitality. We felt truly at home in Munich, thanks to the warmth and kindness extended to us by remarkable colleagues.

A million thanks to everyone involved, and we eagerly look forward to returning to your beautiful hotel in the near future.

Warm regards,
Baran ISIK