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4.1/5
24 meinung
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Servirea a fost bună, ambientul plăcut, oameni prietenosi, mancare de calitate, acceptabila pentru zona de centru a Londrei. Recomand.
As others have commented - the 15% service charge should be the standard 10% or 12.5% and the eco fee needs to be added as an option on the card machine rather than directly by default in the bill.
Until the 15% is gone I don't think I'll go back.
I did raise this during service and at the end asked for a discount as a gesture of goodwill.The manager refused so we had to withhold the service, which was a shame as the waitress was nice. I think the manager dealt with it very badly particularly for a large pub chain. Really didn't care about our experience. Won't be going back!