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Meinungen der Mitglieder zu CONSCIOUS HOTEL WESTERPARK
4.2/5
17 meinung
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CONSCIOUS HOTEL WESTERPARK
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Le restaurant et le petit-déjeuner sont extras et dans le respect de l'environnement.
I purchased a hot chocolate from the reception, which should’ve came to €3.30 but I checked my phone and noticed I was charged €8.70 for it. I went back to the man and told him he over charged me. He told me I bought a hot chocolate and 2 bottles of water . I told him I only got hot chocolate and he insisted there was 2 bottles of water at the counter. He eventually agreed to give me a refund . He told me to tap for my refund so I did . It’s been 4 days now and still no sign of money refunded . Just looking through the reviews it looks like this isn’t the first time the hotel has tried to scam people.
Apart from that the restaurant had terrible service . It was very empty the day we went and we still had to wait ages to be served . When my food arrived only the tofu was warm. The rest of the food was stone cold .
I spent three nights in the hotel and loved it, but I feel compelled to write a public review because no one from the reception seems willing to resolve the situation.
Since we did an early checkout, there are some extra taxes to pay, including city taxes, totaling 27 EUR.
During the stay, we figured out that we were already charged 96 EUR. The people from reception told us that it was an error, but they would fix it once we checked out.
The checkout day came, and guess what? A few hours later, we were charged another payment of 27 EUR (plus the 96 EUR). I emailed the hotel; they say they will 'fix the error.'
One month later, I still haven't received the 96 EUR...
Leur emplacement est parfait si vous recherchez un duo entre calme et activités.
Les chambres sont spacieuses et respectent l’environnement.
Enfin, cet hôtel dispose d’un beau restaurant Healthy ou quelques live music s’y joue.
Bref, que du positif de mon séjour et je le recommande vivement !