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Meinungen der Mitglieder zu LORDS SOUTH BEACH HOTEL

3.4/5
72 meinung
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Besucht in april 2024
I love this place very much. It is really peaceful. It doesn't have a good pool ,it has a great pool. It's beach is very nice.the waves are really slow and nice.
Besucht in april 2024
Don’t go to this hotel! Their Valet service is a scam ! They charge you so much and expect you to call 45 mins before you want your car and when you try to call them they dont pick up.

They dont have any microwave nor in the room or in the hotel. Their service is very poor.
They also charged us lot of resort fee or extra charges later our checkout which we have no idea. When we try to callthem they dont pick the call. Anytime..

They keep your car where there are so many cockroaches and mosquitos reside and ask you to go and pick up urself . We met three different people at reception. No one was friendly to help in any situation.
Besucht in april 2024
Rooms are well maintained and spacious. Staff is helpful, and responsive. I asked for more coffee pods for my room and they came up with a bag full within 10 minutes. Lunch at Bar Collins was delicious. If I go back to Miami Beach will make sure to stay at this property.
Besucht in april 2024
Poolside drinks very slow. Certain area you were told to wait by to have a beverage delivered.
No bike parking. Transportation/baggage guys took care of me.
Great experience and location.
Besucht in april 2024
The overall experience was excellent. Excellent customer. Great food and clean rooms
Besucht in april 2024
We had an awesome stay at Loews Miami Beach. Rooms are spacious and comfortable. The hotel and grounds are very clean and inviting. Staff is on top of everything. The only negative I saw was the pool is on the smaller side and a bit crowded but by no means a deal breaker. We’ll be back again!
Besucht in april 2024
The rooms were mediocre for the namesake, but the balcony with ocean and city skyline views compensated for the room decor.
Besucht in april 2024
When i first checked in I had to move due to their being a person already checked into my room.

Also, I had to end my vacation early due to a rash that i developed from staying here. It covered 75% of my body. I confirmed that is was scabies via a visit to urgent care.

I spoke with Destiny concerning how the hotel would make amends. She said that no compensation or damages were owed despite having medical bills, a ruined vacation, lost time at work, and personal injury.
Besucht in april 2024
Perfectly good hotel. The service is fantastic, there’s a nice pool, decent gym, and easy access to the beach. The bar/restaurant/sushi bar is surprisingly good with a really good DJ and super friendly staff.
The rooms were a bit tired, with doors getting jammed and some sign of wear.
Besucht in april 2024
Definitely nice family friendly as that was most the clientele; unfortunately I was there with my wife with more of a goal of a couples/adult atmosphere to celebrate my birthday. Definitely not the expected Miami vibe, more of a family vacation resort. Nice facility and great service.
Besucht in april 2024
Perfect trip. I’d stay here again and again.
Besucht in april 2024
Amazing hotel at an amazing location. Jessica did a great job with my massage.
Besucht in april 2024
I paid for my room the date of my reservation 3 month in advance. I get here I got the deluxe king room and I get an accessible room next to the bar the most horrible bathroom the room smaller than a closet. I go to the front desk the girl tells me I’m sorry we sold out come in the morning. We come in the morning and get told sorry we can’t help you come back tomorrow. My son comes and just reserves a room to see if they sold out as I was told and they wasn’t. He gets a room way nicer than the one we in, then follows my daughter reserves a room and she gets a nicer room and paid for a regular room. We come back to our bad room, no clean sheet no clean towels and I’m told I’m sorry but it’s nothing we can do.
Besucht in april 2024
Hotel offers an outstanding service, noting its exceptional responsiveness to all requests. Situated in a perfect location, this hotel offers the ideal setting for a memorable stay and beach relaxing.
Besucht in april 2024
Loews just went to the top of my hotel tier list. Stayed one in Chicago and this one in South Beach, both gave me top tier experience although being a 4 star hotel.
Booked a ocean view king room, got a room with a balcony. Room comes with all amenities one would expect. Snacks, drinks, with a reasonable tourist zone price and small complimentary water. It even has an electronic do not disturb sign so you have to open the door to change it.
In the morning I think someone sprayed lavender fragrance under my door since I hear some rubbing sound and then smelled lavender. It was marginally scary for me personally, but I suppose the hotel expected guests to enjoy it?

Location cannot be beaten. It's half block away from Lincoln road and about 15min walk to ocean drive.

Very glad we booked two hotels during our stay and Loews being the second one. Was expecting it to be lower tier since the star and price, but it's actually much much
better.
Besucht in april 2024
Outstanding! It is a great location and also a place you do not have to leave to get the Miami vibe!
Besucht in april 2024
Had an amazing time in this hotel the beach view was worth everything
Besucht in april 2024
This hotel, and it's staff, are class acts! We had an amazing stay here, and everyone from the lovely Yuliana who checked us in and provided some of the BEST hospitality ever, to the gentleman who delivered our room service, to the lovely ladies and gents straightening up the rooms; it was a much needed vacation and they delivered. The grounds are beautiful, and the location is prime if you want to see the best of Miami Beach. We will definitely be back and highly recommend Loews Miami Beach!
Besucht in april 2024
Very nice hotel with easy access to beach
I would highly recommend this hotel for anyone visiting Miami.
Thanks, Loews
Besucht in april 2024
Hotel in ottima posizione , sulla spiaggia , a parte questo esperienza pessima per il livello di pulizia assolutamente scarso. La camera era veramente sporca piena di polvere, la doccia incrostata di calcare con il vetro che non veniva pulito probabilmente da un anno , rubinetti sporchi , il pavimento della camera credo non sia stato mai lavato poiché se si camminava a piedi nudi ci si ritrovava con i piedi neri , ci siamo fatti un caffè il primo giorno e i bicchieri di carta usati e le capsule usate sono rimasti lì per 5 giorni, così come il cestino del bagno che non veniva svuotato. Naturalmente mi sono lamentata alla reception per queste cose , anche perché la camera veniva rifatta alle 5 del pomeriggio , orario per noi veramente inopportuno, mi è stato detto che avrebbero riferito al manager , ma nulla è stato fatto , sono rimasta sei giorni in hotel in queste condizioni e non si sono neanche scusati.
Altra nota : in spiaggia si ha diritto al lettino ma ti fanno pagare 29 dollari per l’ombrellone , tenetelo presente. Allego foto fatte immediatamente dopo che la camera era stata pulita ( pulita non è la parola giusta) .
Besucht in april 2024
Clean and good food, but I've been trying to get itemized bill for a week that they assured me they would email to me, and obviously they have my correct email.
Besucht in april 2024
One of the worst hotel experiences I have ever had. Starting off with late check in… the rooms were not ready until nearly 5pm…. No apology, no compensation
I am not really sure if there are any positives
1. If you have a family avoid
2. If you value sleep avoid
3. If you are on holiday and want a nice customer experience avoid
The gentleman on reception needs retraining
The music is the loudest on the street so unless you are out partying you won’t be sleeping
We had a fight in our corridor one night and the staff did nothing, and asking for advice of what we should do if it happened again had no answer
The drinks at the hotel bar are overpriced even for Miami Beach
The rooms are cramped and dingy, in need of updating, thankfully we didn’t spent much time in them
No hot water in the shower, the air condition on start up sounded like a diesel engine
Look if you want to party it’s probably ok but I would strongly recommend finding somewhere else, at least a place that values the customer and wants you to have a good experience
Besucht in april 2024
From the moment of check-in everything was easy. All of the staff was helpful and friendly.
Besucht in april 2024
Good location, bad service, and 0 parking, greedy owner decided to open an overpriced bar on hotel parking spot so no trust that there parking in description , btw always noise till 12 am there cuz this bar( so many places better and more resumable price so you won't stay there)
Besucht in april 2024
Not so clean
Besucht in april 2024
I enjoyed my whole stay and would definitely recommend to my friends and family memebrs.
Besucht in april 2024
I've been to Miami many times, but this was my first time staying at this property. It has now become my favorite hotel in this area.
The location is perfect, with great walking distance to Lincoln, to the beach, to "core" South Beach restaurants/landmarks. Easy to get a rideshare or taxi.
The property pool was nice, although there was only 1 pool, so it can get crowded and the hot tub is small, which gets crowded too - both in high time (spring break).
On property, food quality was good and aligns with typical pricing for a hotel of this type. Bar area was nice and great job by Tommy with the mixing of beverages.
The concierge was AMAZING. Alex even helped us pull off an amazing April Fools prank on our kids, one for the books for sure!
We did use the business services and had a package delivered from Amazon. If you use this service, just know that you will be charged a fee by FedEx, who manages the business center for the hotel. Also had to print some items and the technology worked well.
Besucht in april 2024
My family and I have been coming here for years, we do NOT stay anywhere else when vacationing in Miami. Cherlie M went above and beyond for us!! Her and the staff make us feel like family and I can not thank her enough for everything she does for us. Edmond and Andy and Robert and the other bell hops, Dereck outside who loads and unloads the cars, Filepe at the pool, I remembered everyone’s names because of the years we have spent down there and also when people are good to you, you remember them, please don’t change one thing about this hotel. It’s perfect the way it is, and if anyone complains about this hotel, well then there’s got to be something wrong with that person.

Thank you again Cherlie and everyone !
Besucht in april 2024
The room was stained furniture missing parts bed Nasty customer service, nasty front desk and nasty. Waited for a hour and a half to check into my room and still no appreciation, no nothing And it was my honeymoon
Besucht in april 2024
If I have to go to Miami for work, this is the place. Great service and amenities. Decent food options in house, via room service, and in walking distance.

LORDS SOUTH BEACH HOTEL

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1120, Collins avenue, Miami, Vereinigte Staaten
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+1 877 448 4754
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