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Location cannot be better. Close to hundreds of restaurants. Walking distance to most attractions. It is a typical Aloft hotel . Minimalist but practical. Clean and spacious rooms and you are not paying for unnecessary frills.
- A stunning rooftop pool, perfect for lounging and soaking up city views.
- An unbeatable location allowing easy walks to key sights like the Royal Palace and Plaza Mayor.
- Ultra-comfortable beds
- Convenient ice machines on every floor - a treat for American travelers.
- A fun lobby, great gathering place if traveling with friends.
- A professional, helpful, and friendly front desk staff.
Aloft offers modern comfort and friendly atmosphere in the heart of Madrid. Highly recommended!
Great location and the staff is super helpful! Only issue is that I have asked for a receipt emailed 3x and still haven’t received it (and am unable to call from my US phone). Can someone please help me with this?
The staff and attention is 10/10, everyone is super nice. However, it was slightly disappointing to hear the roof top has been closed for over a year and it’s not shown anywhere. Gym is also a room converted, so not ideal. No restaurant either…Considering these things, I think the hotel is overpriced and needs some serious investment
Mi experiencia fue genial con el personal que te recibe, nos dieron muy buenas recomendaciones para comer , nos ayudaron con la estación del tren, y con algunas cosas más y siempre estuvieron dispuestas ayudar y con muy buena disposición y nunca con una mala cara ni mala actitud y eso se agradece muchísimo, nos sentimos muy bien y apreciados.
Rosanna and Paula at the front desk were phenomenal hosts. They took the time to connect with my family and make our experience in Madrid even better. Their knowledge, customer service and gracious attitude to go above and beyond was highly appreciated and a direct reflection of Marriotts customer service. Thank you two both for your efforts and being you. Hope to see y’all next time around.
La ubicación es una fortaleza de este hotel. Está muy bien ubicado. El personal de la recepción Carmen y Rosanna en especial, fueron muy atentas. La habitación es amplia, con limpieza impecable y cama cómoda. Es un hotel práctico y lúdico. Durante mi estadía habían unos trabajos de construcción los cuales fueron comunicados, pero aún así pude descansar fantásticamente, la calle aunque está a dos pasos de la gran vía me pareció una calle tranquila. Estando en el piso 4 la luz entraba por la ventana en la mañana. Punto de mejora subjetivo: que las toallas sean un poco más grandes. Espero volver después de la remodelación.
The best location just at grand via, no Hotel in Madrid can beat that location, I liked the shower in that room, breakfast was diverse and delicious also that lady who take care of that breakfast really. The only thing I didn’t like at reception when I did my check in that lady started asking or saying “I’m using my point for that reservation “ just ship up I was so tired with a long flight, just for 2023 I stayed 49 night in Bonvoy hotel and 26 in Hilton this is a lot money no one business and no one in the past asked me questions like she did
Price on the average for a 4-star hotel in Madrid city center.
I liked it very much overall although the rooftop was closed because of works in progress and it was impacting the rest of the building as the heating was not working in the corridors.
Beyond that it holds a very nice mix of modern, fresh style, with some high end touches all together in a renovated old style classical building.
Good buffet breakfast.
The reception staff was young and despite they were nice and willing to help, they were too inexperienced to solve a couple of small issues we had. I bit disappointing, but did not impact my good impression about the hotel overall.
The location is INSANE. Truly walking distance to everything and anything; so many good options, next to shopping, etc.
The breakfast was free for us since I’m ambassador and it was really great. The staff is really really wonderful and attentive. The cleaning staff unfortunately didn’t get to our room one day and made up for it with some extra goodies. Very kind of them.
The room was perfect: good showers, comfortable beds, all the outlets worked, perfect amenities.
The hotel unfortunately is undergoing some renovations so the rooftop bar wasn’t open but that’s ok. (Just heads up if this on your to-do list)
- A stunning rooftop pool, perfect for lounging and soaking up city views.
- An unbeatable location allowing easy walks to key sights like the Royal Palace and Plaza Mayor.
- Ultra-comfortable beds
- Convenient ice machines on every floor - a treat for American travelers.
- A fun lobby, great gathering place if traveling with friends.
- A professional, helpful, and friendly front desk staff.
Aloft offers modern comfort and friendly atmosphere in the heart of Madrid. Highly recommended!
フロントの方も親切で、朝食も予想以上の種類で大満足。お部屋もカラフルですが落ち着いていて過ごしやすいです。
ルーフトップからの景色がとても美しかったです!通りからだと想像もつきませんでしたが、良いホテルでした。
Las condiciones del hotel y especialmente el servicio es de primera!!! Carmen en la recepción hizo la diferencia… gracias! Volveremos
I liked it very much overall although the rooftop was closed because of works in progress and it was impacting the rest of the building as the heating was not working in the corridors.
Beyond that it holds a very nice mix of modern, fresh style, with some high end touches all together in a renovated old style classical building.
Good buffet breakfast.
The reception staff was young and despite they were nice and willing to help, they were too inexperienced to solve a couple of small issues we had. I bit disappointing, but did not impact my good impression about the hotel overall.
The location is INSANE. Truly walking distance to everything and anything; so many good options, next to shopping, etc.
The breakfast was free for us since I’m ambassador and it was really great. The staff is really really wonderful and attentive. The cleaning staff unfortunately didn’t get to our room one day and made up for it with some extra goodies. Very kind of them.
The room was perfect: good showers, comfortable beds, all the outlets worked, perfect amenities.
The hotel unfortunately is undergoing some renovations so the rooftop bar wasn’t open but that’s ok. (Just heads up if this on your to-do list)