NACIONAL TRATTORIA

Buonissima cena! Personale gentilissimo nonostante stesse per chiudere la cucina. Consiglio assolutamente

Disgraceful, pathetic, rude. The staff are extremely poor in handling large crowds and waiting tables. We were seated by a blonde woman, and shortly thereafter had our order taken. After one hour I ask one of the waiters, a bald tan man, for an update on our food due to the long amount of time since the order was taken. To my surprise, rather than taking a second to apologise or go and ask about the status, he said “Relax, it’s the holidays”. After which he left and returned 15 minutes later to ask what our order was. Seems they didn’t put the order through to the kitchen. Fine, it happens i’m not too fussed about it.

Food comes, and it’s amazing. Great flavour, looks wonderful. No complaints AT ALL!!

After finishing the food, and trying to alert the speeding waiters to take an order for dessert it took about 20 minutes to clear plates, and another 15 to give us a dessert menu without looking at us and walk away, even though I had already said we knew what we wanted. 10-15 minutes later I flagged the tan bald male waiter to take our dessert order. He said “J’arrive” whilst strolling away to take and deliver a number of orders that took about another 20 minutes at which point we decided to pay and leave.

They apologised once, served us with no care, did not ask about the service quality, and were happy to see us go.

Once they knew they messed up they didn’t bother to make up for it and spent more time on the new customers rather than provide good service to everyone!

Do better, never coming here again, get your act together!!!

Plats tres bon et copieux.

Good looking waiter and pretty good food I need his Instagram so much ????????

Délicieux