NEW HOTEL OPÉRA ^{* * *}

여기 정말 비추에요. 이 호텔에서 6박 7일 묵었는데 위치 좋은거 빼고는 장점이 없었어요… 직원들은 엄청 불 친절하고 직원들끼리 소통이 안돼는거 같아요. 여기 숙소 예약했던 이유가 냉장고가 있어서 였는데 호텔에 도착하니 냉장고가 없더라고요. 우선 여기서부터 뭔가 안 맞았나봐요. 호텔은 또 엄청 낡았고요. 가장 중요한건 첫 날에 보니까 호텔비가 2번 빠져나가서 직원이랑 이야기 하니까 자기는 모르고 매니저한테 이야기 하겠다 하더라고요. 내일 아침까지는 해결 해놓겠다고 해서 기분 좋게 올라갔아요. 그 다음날 보니까 다른 직원이 있길래 물어보니까 자기는 모르는 일이고 노트 남겨둔것도 없으니 메니저한테 이메일 보내겠다고 하더라고요. (어제 직원이 했던 같은 말). 직원이 보니 이메일 보내놓은것도 없다고 하더라고요. 그리고 또 그다음날 물어보니 다른 직원이 또 같은 말 하더라고요. 그래서 결국 6박 7일 동안 해결도 못 하고 돌아왔네요. 이메일도 벌써 5번 넘게했는데 답장도 없구요. 카드 회사에 전화해서 해결해야 할거 같아요. 진짜 이런 경험은 처음이라 너무 당황스럽고 어이업네요. 제발 제 후기 믿으시고 이 호텔은 걸르세요!

I stayed at this hotel for 6 nights and please please avoid this hotel. The only reason why I booked this hotel was because they stated they had a mini bar (fridge) which they did not. When I talked to the employee, they said that is not their business. And this hotel is outdated and very old. There were stains on the walls, chipped paintings, and water leak stains. And here is where I got really frustrated. The first day, I found out that they charged me twice for the hotel. So I asked the employee at the counter to resolve this issue. I sent the hotel the screenshot of the transaction and he said he would send it to his manager. The next day I go up to the counter, there was a different person. When I explained the whole situation, he said nobody sent an email to the manager and no note was left. So I went through the same process again. After two days, I go up to the counter again and there was a new person again. So I explained to him again and he said no email was sent and no note was left. After going through this process 3 times, I got really frustrated. I am back home now and this has still not been resolved. I emailed them 5 times already and got no reply. I travel a lot and am not type of a person who complains. But this hotel is horrible and their employees needs training. Please trust my review and AVOID this hotel.

- If New Opera Hotel seems my review, please respond to my email-

Horrible

L hôtel ferme dans 3 semaine pour une rénovation totale

La chambre était très moyenne:murs sales..gros manque d'entretien, mauvaise évacuation de l'eau dans la salle de bain.
En revanche, accueil très agréable et emplacement au top dans Paris.

Muy buena ubicación, habitación pequeña pero cómoda, desayuno completo.