SHANGRI-LA HÔTEL

Very nice and superbe hôtel.

Having stayed at both the Four Seasons and the Peninsula multiple times, the Shangri La outperforms on all levels. Take an Eiffel Tour view room. The concierge is a magician. Don’t think twice about it.

For an unforgettable Parisian experience, Shangri-La Paris sets the gold standard. From the moment you arrive, the elegance and impeccable service make it clear you’ve chosen something special. My room offered a breathtaking view of the Eiffel Tower, waking up to that iconic sight is nothing short of magical.

The rooftop terrace is stunning, offering panoramic views that capture the city’s charm perfectly. After long days of meetings, I found myself unwinding at the Bar Les Lounges. Their Old Fashioned is in a league of its own, balanced, bold, and expertly crafted. I’ve enjoyed this classic cocktail in many cities, but nothing has matched what I had here.

Whether you’re here for business or leisure, Shangri-La delivers an extraordinary blend of comfort, sophistication, and Parisian luxury. Five stars without hesitation.

This used to be our favorite hotel in Paris, if not the world. Things have changed markedly. We booked six nights for a stay earlier this month and had to check out early because of a totally unnecessary and shameful experience involving the hotel shepherding a large group of social influencers into the dining area, where they proceeded to photograph themselves and everyone there, endlessly, creating a total scene. When we asked for this to stop, restaurant management refused. Since this is not the kind of activity we want our hotels to endorse, we checked out early and moved to Le Crillon, about which I cannot say enough good things. Le Crillon will be our Paris hotel going forward. Unfortunately, things then got even worse with the Shangri-La. When we checked in, they charged a deposit of $20,000 on our AMEX. The final bill when we checked our was about $10,000. Which means they owe us $10,000. Despite NUMEROUS calls and emails from both us and American Express, the hotel refuses to refund this money in a timely manner. They claim their bank will not release the funds, and they "hope" that, perhaps after a couple of weeks, the bank may be able to release the funds. I feel like we are dealing with Motel 6. Isn't this the five star Shangri-La? One of the leading hotels chains in the entire world? And they are making (what used to be) a good and regular customer wait to receive money they agree we are owed? How bad must their cash situation be to essentially borrow money from a guest in this unpleasant manner? All I can say is, if you are looking for a hotel chain that actively invites social influencers onto its property and, further, will not treat their financial transactions with guests honorably, wow have you found a great spot for your next Parisian getaway.

This used to be our favorite hotel in Paris, if not the world. Things have changed markedly. We booked six nights for a stay earlier this month and had to check out early because of a totally unnecessary and shameful experience involving the hotel shepherding a large group of social influencers into the dining area, where they proceeded to photograph themselves and everyone there, endlessly, creating a total scene. When we asked for this to stop, restaurant management refused. Since this is not the kind of activity we want our hotels to endorse, we checked out early and moved to Le Crillon, about which I cannot say enough good things. Le Crillon will be our Paris hotel going forward. Unfortunately, things then got even worse with the Shangri-La. When we checked in, they charged a deposit of $20,000 on our AMEX. The final bill when we checked our was about $10,000. Which means they owe us $10,000. Despite NUMEROUS calls and emails from both us and American Express, the hotel refuses to refund this money in a timely manner. They claim their bank will not release the funds, and they "hope" that, perhaps after a couple of weeks, the bank may be able to release the funds. I feel like we are dealing with Motel 6. Isn't this the five star Shangri-La? One of the leading hotels chains in the entire world? And they are making (what used to be) a good and regular customer wait to receive money they agree we are owed? How bad must their cash situation be to essentially borrow money from a guest in this unpleasant manner? All I can say is, if you are looking for a hotel chain that actively invites social influencers onto its property and, further, will not treat their financial transactions with guests honorably, wow have you found a great spot for your next Parisian getaway.