ST CHRISTOPHERS INN CAMDEN

Foi bom

Central and accessible location, neatly and nicely furnished rooms, and accommodating staff make it a pleasant place to spend the night.

Genuinely the rudest staff I’ve encountered. Receptionist ignored me when it was literally empty and acted like it was such a pain to have to talk to me. Was extreme condescending rude and unhelpful when clarifying check in times and comepletely useless. I would pay more for better service.

I cannot begin to describe how much this hostel is awful and a waste of money. First of all the staff is rude and insufferable. After looking at their website, I saw you can do early check in for free if there are beds available. When I came to ask about availability, the woman working was so rude and unhelpful and refused to let me in earlier and didn’t cite an actual reason as to why. She claimed early check in was hours later and had a fee. This is not what it said on the website. I asked her about places to leave my things and she was completely rude short and unhelpful. She told me I needed change to operate lockers but I had lost my debit card and she simply said that’s not my problem. This is true however kindness and helpfulness goes a long way. I asked for recs on places with cash back and was ignored. I was finally able to do cash back and came back with a 5 and she refused to break it for me so I could operate the machine. I had to leave again to have this broken. I asked if there was a lounge to chill in and She then said no and I can sit at the empty bar. However there was a lounge and when I confronted her she said sorry we’ve had issues with theft. I’m a paying customer and don’t understand why I would be considered a threat to theft. Later in the evening I went to check in again and was met by a deeply unhelpful employee. She was too busy making her friends and herself drinks at the bar to be any sort of effective help. I was ignored repeatedly. I complained to her about the service and about the other employee. Later in the evening, they were together and gossiping about me and making uncomfortable in all the common areas of the hostel. Secondly the common area. Smells absolutely rancid and there’s a couple of older men who smelt disgusting in there for the entirety of my stay. I reported this and the staff did nothing. These men would not leave me alone and kept talking to me. Finally the other clients. Majority homeless addicts who use in the rooms. Many of the clients were much older and high on drugs with one woman using in front of me. Once again I reported this to staff and they did nothing. The area is also very sketchy lots of creepy older men and drug addicts walking around. Very unclean area and hostel. Additionally male cleaning staff came in twice while I was changing or just out of the shower. Don’t expect anything pleasant you see online.

Maddy & Jess were phenomenal hosts. First time in Camden Town and they made my time very enjoyable and gave me a birthday to remember. 10/10 recommend to anyone looking for positive vibes.

I really wanted to give this property a better review but I can’t get past the fact that a man in my room physically threatened two guests on two separate nights. This was reported but the threatening guest remained and further enabled. Assault should never be tolerated! This facility is simply unsafe.