B&B SANTO STEFANO

Great host and best guide I stayed with my wife there for a week we had great experience and host has good knowledge about the city (Bologna)they can help you with every information about transportation and restaurants nice people. looking forward to stay again ????

Beautiful place with the most loving people❤️

Had a frustrating time with this company. I didn't check how late we could check in (my mistake) and booked a room, and requested to be able to check in between 10-11 pm, as our plane was not arriving until the evening. They quickly wrote me back denying my request (they only accept check ins until 9 pm).
I then cancelled, requesting a refund, and was denied.
I then asked if I might change my reservation to a different night, and was told that no, as I had already cancelled. Tried to re-instate my cancelled room which was an option on the email from the previous day, but they refused saying they were fully booked up.
I checked and a room was still available.
Technically this was my fault, buyer beware, but really an unpleasant experience with impolite conversations. Also my reservation was over 3 weeks away, so plenty of time for them to find a new guest.
Might be a great place, in a great location...but was an unpleasant experience to be sure.

Odamız giriş kattaydı ve minik bir bahçesi vardı, çok sevdik, merkeze yürüme mesafesinde ve sessiz sakin güvenli bir yer, biz memnun kaldık...

Mi sono trovato molto bene, il personale è stato molto gentile e disponibile. La posizione è ottima, in pieno centro.