KN HÔTEL ARENAS DEL MAR ^{* * * *}

Le pongo tantas estrellas como debería tener este hotel en España, el todo incluido incluye unas bebidas locales de baja calidad, malos snacks, la limpieza en la habitación no es a diario y el SPA NO ESTÁ INCLUIDO EN UN TODO INCLUIDO!!!!. Ademas es muy ruidoso por la noche y la musica a las 8 de la mañana molesta enormemente.

Eso si, el personal es muy amable, hacen lo que pueden con lo que tienen.

El personal en general es tremendamente amable y servicial.
Todos han sido muy atentos y nos han hecho estar como en casa.
Ahora bien, en nuestros primeros cuatro días y después de dos reclamaciones nos limpiaron una vez la habitación.
Los horarios y restricciones para los clientes de todo incluido se cumplen a rajatabla pero la limpieza y calidad del buffet no corresponde a un hotel de 4 estrellas.
No volveremos más a pesar del magnífico trato de las personas que trabajan allí.

Great quiet place ,going back next year.

Friendly staff. Great food. Good location, just 10 min walk from el medano.

The room was nice but overall we were disappointed. Had no idea the location was so windy as hadn't been mentioned in reviews. Guests were on sunbeds freezing with towels and hoodies wrapped round them. We didn't even attempt that. The nearby town had very little there, contrary to some reviews, but luckily we'd hired a moped and could travel to areas with places to eat and drink that were also out of the wind. We only had breakfast at the hotel but it was understaffed and constantly out of cups, teaspoons, coffee and juice. Food was very average.
We also didn't know about the no double bed policy, and had booked a double room. On arrival we found twin beds pushed together but made up as separate singles. This was corrected upon complaint. I had also checked before arrival if anything could be arranged for my partner's birthday and was told a bottle of cava would be sent to the room on the day. It wasn't. But again on complaint, this was rectified.
This hotel has a lot of potential as it's nice inside, but the location is the most negative thing. We would go back to Tenerife but not the El Medano area as we wouldn't have chosen it if we knew about the wind.