ANANTARA IKO MAURITIUS RESORT & VILLAS

المنتجع خورافه وخصوصا الشاطئ جميل ونظيف ورمال بيضاء ترد الروح لازم تسبح هناك وتجرب شروق الشمس،
الغرف روعه، الجلسة عالمسبح روعه،
عيبهم الوحيد الاكل اكلهم الصدق ماش وذا شي في كل موريشيوس جلسنا نقضيها بيتزا ????

This hotel has some serious concerns which would need to resolved:

1) The food in the buffet and zafran are not upto the mark. Since last 5 days we’ve been trying to survive but reached our limits. We are eating the same food since last 3 days and if we try to order anything new, tte waiter says it’s finished, like penne pasta, samosa etc

2) The Indian food is very bland and not upto 5 star mark. Plus there are no other varieties.

3) birds everywhere during breakfast and all meals of the day. This is something absurd. Random birds flying in and eating food from buffet and on unattended guests table. Please this is a hotel and not “feeding with nature place.”

4) plus everything else is too far, we can’t go anywhere out except for any excursions . There are no shops/boutiques around in and out of the hotel.

5) there is no Conceirge service to help out about taxi or where to go to eat, shop etc.

6) there are stray cats and dogs. My wife is allergic to cats. Anytime we ask the waiter/staff to atleast take care of it or keep it away, they only smile and don’t do anything about it.

7) The presence of emirates staffs, shows that it’s a very commercial oriented property.

8) life guard not there/ not always there at the pool, and there is sign saying you are at your own risk.

9) for any service, we ask from our room. They take at least 45 mins to 1 hr to come.

10) Live band is not always there. If one has free or leisure day at the hotel, it would be quite boring.

We are surprised that this having 5 star hotel, it’s highly disappointing to not have good decent restaurants and services. Please take this seriously and make necessary changes as soon as possible.

Merci a toute l équipe de cet hotel.
Un vrai service de qualité, une excellence rare de nos jours.
Indiree, Shyama, Cintia sont tres professionnels.
Nous avons passes d excellentes vacances. Je recommande vivement.

Service exceptionnel je recommande absolument.
Un grand merci à Cintia au bar, sa gentillesse et sa prévenance m'ont beaucoup touché.
Merci à Shiama et à Indirene pour leurs services à la clientèle pour leur service d'excellentes.
Nous avons passé deux semaines fabuleuse.
Un grand merci à tous.

Bonjour,

Nous étions un groupe de 8 personnes et nous avons passé un séjour de 3 nuits dans cet hôtel :
- Personnellement la chambre est juste magnifique et très propre
- Le personnel est là pour le moindre de vos envies
- Nos dames ont adoré les massages du spa

J'ai une mention pour Paz et Chris qui se sont démenés pour répondre à nos exigences et au personnel du Kids Club avec qui nos enfants se sont amusés.

J'y retournerai

Merci encore.

Cdt,

La famille SIDAMBAROMPOULLE(Père et fils).