SLS DUBAI HOTEL AND RESIDENCES ^{* * * * *}

Honestly, it was a nice experience. Nice treatment from employees, and the interaction with an employee( Jayhmn ) who came was nice and kind

This is my second time staying at SLS and despite my husband warning me about the valet service and check out i said nooooo that was a long time ago. Surely they changed since then. Boy i was wrong!

I checked in upset and checked out upset
The website says 5 star hotel and trust me the rooms are amazing and spacious but the service!!!! It is a motel service not even a 3 star hotel service. I have made a solid decision to never come back again.
If you make the mistake of staying at SLS, dont bother calling anyone asking for anything because you will get it the next day!

Very very slow and no one seems to care enough about customers and frankly it is funny because they keep forgetting dubai is filled with hotels that are just better!

PS this was my small staycation because i haven’t traveled in 6 months.
Thank you all for ruining it i will never forgive you!

Amazing balcony, the supervisor Lura , was good to us.

We had a delightful visit to SLS Dubai, where we indulged in a variety of exquisite drinks and delicious snacks. The venue boasts one of the most breathtaking views at the edge of town, overlooking the vibrant cityscape. The ambiance is sophisticated yet welcoming, making it a perfect spot for both casual outings and special occasions. Whether you're looking to relax after a day of exploring or planning a memorable evening, SLS Dubai offers a truly unique experience with its panoramic vistas and exceptional service.

During my recent visit to Dubai, I had the opportunity to stay at the SLS Dubai Hotel & Residences, and it proved to be a highlight of my trip. The hotel itself is a visual masterpiece, towering elegantly over the cityscape with a design that marries contemporary luxury with sophisticated charm. But beyond its aesthetic appeal, the true excellence of SLS Dubai lies in its impeccable service and staff.

From the moment I arrived, the professionalism of the hotel staff was evident. Their attentiveness and efficiency were unmatched, ensuring that every request I made was fulfilled promptly. This responsiveness was particularly appreciated during moments when I needed quick service, and never once did I feel overlooked or had to endure long waits.

The security at the hotel was also commendable. I felt safe throughout my stay, thanks to their diligent measures and the discreet presence of security personnel. Another aspect of their thoughtful service was the flexibility of the room cleaning schedule. One morning, I forgot to remove the 'Do Not Disturb' sign, and instead of missing the service, the cleaning staff accommodatingly returned in the evening to tidy up the room.

Furthermore, the lift attendants at SLS Dubai deserve a special mention for their perpetual courtesy and friendliness. They consistently greeted me with smiles and were quick to assist with the elevator doors, which added a layer of charm to each encounter.

The combination of these attentive services greatly enhanced my overall experience. It's not just the grandeur of its architecture or the luxurious ambiance that makes SLS Dubai outstanding. it’s the people that breathe life into the building and create an inviting and warm atmosphere. Their commitment to guest satisfaction was evident in every interaction, making me feel valued and well cared for.

In conclusion, SLS Dubai Hotel & Residences is not just a place to stay; it's a destination that offers a blend of spectacular views, luxurious accommodations, and a level of service that can rival any top-tier hotel globally. I wholeheartedly recommend this hotel to anyone visiting Dubai, whether for leisure or business, as it guarantees not just a place to sleep, but an experience to remember.